Refund policy

Garbatti Return & Refund Policy

Last Updated: August 30, 2026

Thank you for shopping with Garbatti. We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return subject to the conditions below.

Returns

Garbatti accepts returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and unworn.
  • The item must be in its original condition and packaging.
  • The item must not be damaged, altered, or show signs of wear.
  • Proof of purchase or your order number is required.

Certain items may not be eligible for return, including personalized or customized jewelry, unless the item arrives damaged or defective.

Damaged or Defective Items

If your jewelry arrives damaged or defective, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the problem
  • Clear photographs of the item and packaging

We will review your request and, when appropriate, offer a replacement, store credit, or refund.

How to Request a Return

Please contact us at [YOUR CUSTOMER SERVICE EMAIL] with your order number and reason for the return.

If your return is approved, we will provide instructions for returning the item.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or the item arrived damaged or defective.

Exchanges

If you would like to exchange an item, please contact us at [YOUR CUSTOMER SERVICE EMAIL]. Exchanges are subject to product availability.

Contact

For questions regarding returns or refunds, please contact:

Garbatti

garbatti77@gmail.com